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This diploma-level course provides students with the knowledge, skills, and competencies required to effectively manage facilities across various sectors. The program balances theoretical foundations with practical applications to prepare graduates for careers in facility management.
Program Learning Outcomes
Upon completion, students will be able to:
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- Apply facility management principles to maintain and optimize building performance
- Implement sustainability and energy efficiency measures in facilities
- Manage facility operations, maintenance, and service contracts
- Develop and execute emergency preparedness and business continuity plans
- Utilize facility management technologies and information systems
- Apply relevant regulations, codes, and standards to facility operations
- Demonstrate effective communication and stakeholder management skills
Module 1: Introduction to Facility Management
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1
History and evolution of facility management -
2
Core competencies in facility management
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3
Facility management standards (ISO 41001, IFMA guidelines)
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4
Facility typologies and their specific requirements
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5
Role of the facility manager in organizational success
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6
Career paths and professional development in facility management
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7
Facility Management Module 1 Quiz
Module 2: Building Systems and Operations
Module 3: Space Planning and Management
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15
Principles of space planning and optimization
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16
Space measurement standards and methodologies
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17
Workspace design and office layouts
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18
Space allocation and programming
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19
Move management and churn planning
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20
Occupancy studies and utilization analysis
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21
Computer-Aided Facility Management (CAFM) tools
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22
Facility Management Module 3 Quiz
Module 4: Asset Management and Maintenance
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23
Asset lifecycle management
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24
Maintenance management strategies
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25
Work order management systems
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26
Inventory and spare parts management
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27
Equipment reliability and performance
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28
Building condition assessments
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29
Computerized Maintenance Management Systems (CMMS)
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30
Facility Management Module 4 Quiz
Module 5: Facility Services Management
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31
Outsourcing vs. insourcing considerations
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32
Service level agreements and KPIs
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33
Vendor selection and management
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34
Quality control and performance monitoring
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35
Integrated facility services
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36
Customer service principles in facility management
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37
Cleaning and janitorial services management
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38
Facility Management Module 5 Quiz
Module 6: Sustainability and Energy Management
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39
Green building principles and certifications (LEED, BREEAM, etc.)
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40
Energy efficiency measures and audits
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41
Waste management and recycling programs
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42
Water conservation strategies
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43
Sustainable procurement practices
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44
Carbon footprint reduction
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45
Environmental management systems
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46
Facility Management Module 6 Quiz
Module 7: Risk Management and Emergency Planning
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47
Risk assessment methodologies
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48
Health and safety regulations and compliance
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49
Emergency response planning
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50
Business continuity and disaster recovery
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51
Security systems and protocols
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52
Pandemic response and infectious disease control
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53
Insurance and liability management
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54
Facility Management Module 7 Quiz
Module 8: Project Management for Facility Managers
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55
Project management methodologies
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56
Renovation and retrofit projects
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57
Budget development and cost control
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58
Schedule management and critical path analysis
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59
Stakeholder communication
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60
Contractor and subcontractor management
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61
Project documentation and closeout procedures
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62
Facility Management Module 8 Quiz
Module 9: Financial Management for Facilities
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63
Facility budget development and management
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64
Capital vs. operational expenditures
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65
Life cycle costing
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66
Value engineering and cost optimization
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67
Procurement strategies and contract types
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68
Financial analysis and reporting
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69
Cost benchmarking and performance metrics
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70
Facility Management Module 9 Quiz
Module 10: Technology in Facility Management
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71
Facility management information systems
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72
Building Information Modeling (BIM) for facilities
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73
Internet of Things (IoT) applications
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74
Smart building technologies
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75
Data analytics and performance dashboards
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76
Mobile applications for facility management
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77
Emerging technologies in the built environment
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78
Facility Management Module 10 Quiz
Course Assessment
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